Most of our work comes to us via our reputation or repeat business. In that regard, we believe the testimonials on this page might contain the most important information on this site.
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Over the years we have been so very pleased with our system, call center, customer support and technical services provided us. Steve and the crew have been at our beck and call at every fork in the road, we couldn’t be happier. We continue to brag to friends, family and complete strangers how happy we are to have done business with this company. Their attention to detail and reassurance’s of any and all trouble shooting is well beyond 5 star status. I would recommend them in a minute without hesitation.
Steve came to our business on a Saturday just to help us try and solve a problem that another company created and continued to ignore. He was there for only about 20 minutes and had a plan in place and the problem solved! Customer service was amazing. HIGHLY RECOMMEND. Not all companies are alike and this company truly stands out. – Adair K.
We were looking for a home security system and from our initial consultation with Steve Lawrence to the installation team we knew we were dealing with knowledgeable and professional craftspeople who take pride in their work.
These attributes are difficult to find in this day and age and Pro Technologies delivered. If we could, we would add a sixth star to this review.
Pro Technologies-Safety Security & Comfort, LLC installed a new security system in my home recently. Steve was great with helping provide what would work best for my home & family. The Technician crew doing the install was fantastic. They explained everything they were going to do first and explained how to operate they system when finished. We HIGHLY recommend Pro Technologies-Safety Security & Comfort, LLC.
The only issue we had was understanding the quotes. But, after a call everything was explained.
Anytime I call the office, or if I go on vacation and want to change something, they are fast and friendly. You will have no issues with this company and the system works great. I had few issues with my camera setup but they were fast to fix or replace the part under warranty.