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Because contracts protect the alarm company, not you. Most companies lock customers into three or five year auto-renewing agreements because that's how their business is valued. We took the opposite approach in 2005 and never looked back.

You stay with Pro Technologies because we do good work and you want to stay. If we ever stop earning that, you should be free to leave.

Every panel, sensor, camera, and device we install is yours from day one. It is not leased, financed through inflated monitoring fees, or held hostage by a contract. You pay for it upfront and it belongs to you.

If you ever decide to switch monitoring providers or move, the equipment stays with the property or moves with you. That is your investment, not ours.

Yes. We offer 24/7 monitoring options so alarm events are handled even when the building is empty.

Yes. We design systems to integrate where it improves verification, response, and accountability.

Yes. We plan for expansion—additional doors, areas, users, and integrations—so your system can grow with your operations.

We design every system around your property, not from a packaged kit. A sales rep visits on a scheduled appointment (we show up at the time we tell you, not within a four-hour window), walks the space, and learns what you actually need.

Estimates are prepared back at our office, not pressured on site. Every piece of equipment is set up, programmed, and tested on our bench in Hooksett before it ever leaves for your job site. Our rule: it gets tested here so it doesn't fail there.

Our team. During business hours you reach our office in Hooksett directly. After hours, calls route to our on-call staff. Steve himself has answered emergency calls on weekends and holidays.

We are not a national call center routing your issue through a queue. You will know the names of the people you work with.

We are headquartered in Hooksett and serve all of New Hampshire, plus southern Maine and Vermont. Manchester, Concord, Nashua, Portsmouth, Derry, Bedford, Laconia, Keene, and surrounding communities are all within our regular service area.

If you are near the borders and unsure, give us a call. We will tell you straight whether we are the right fit.

Everything from a single-family home upgrade to large commercial fire alarm systems for schools, government facilities, and industrial sites. We work with homeowners, business owners, property managers, and municipalities.

Our CJIS certification allows us to work in law enforcement and government facilities. Our NICET certification covers complex fire alarm design and installation. Same company, same standards, no matter the scale.

Often, yes. We work with a wide range of industry-standard panels, cameras, and devices. If your equipment is in good shape and supports current monitoring protocols, there is usually no reason to replace it.

We will walk through what you have, what is worth keeping, and what should be upgraded. No upsell pressure.

Call us at (603) 624-4221 or request a free assessment online. We will set up a phone conversation to understand what you are looking for, then schedule an on-site visit at a specific time that works for you.

From there, you get a clear written proposal. No drop-dead dates, no pressure tactics. You decide on your timeline.