My name is Nelson LeMay and I live in Manchester, NH, on 1/2 an acre of property with my entire Western exposure a wooded, secluded area.
In January of this year I contacted Pro Technologies to come to my residence, check it out and make security recommendations to me.
Their reply was swift and professional. Their representative arrived EXACTLY at the appointed hour. After brief introductions he walked the entirety of my property lines and walked every room in the house, shop and garage. During the survey he took the time to explain in detail what he saw, and what he was looking to accomplish to bring a greater measure of security to me. At the conclusion of his visit he left and I had a ‘game-plan’ in my hand. Shortly thereafter I received a detailed quote showing me the equipment that he would recommend as well as the labor to install it. All costs were clearly spelled out.
The administrative folks contacted me via e-Mail once I signed the contract. That point of contact was to provide me with the names of people that would be involved in this project, as well as e-Mail addresses’. On the appointed day and time their crew arrived five to ten minutes before the start time I anticipated. They installed security devices to protect me from intruders at EVERY point of entry in my home. They installed three camera’s at strategic locations.
Following their installation they sat with me for a good hour or more explaining how I would use the consumer access points of the system. They answered every question I had and addressed every concern. As soon as the security system was commissioned I felt a greater level of security in my home. The following day I received an e-Mail inquiring about my comfort level with the security system. I could not have asked for better service.
Approximately 3 to 4 weeks later I called Pro Technologies and asked them to install two more cameras. That request was driven by my pleasure at the work they had done and my desire to expand my level of security by reaching out into outlying areas of my property. At that time I also added smoke detectors at two places most vulnerable in my home. Again the work crew arrived in a timely fashion and left that day with a note of satisfaction from me.
I could not be more pleased with this company.