Pro Technologies Videos
Meet the people behind the company and see how security shows up in everyday life. From founder Steve Lawrence telling our story to the small, real moments our cameras and systems catch every day.
Our Story
Meet Pro Technologies
Founded by Steve Lawrence in 2005, Pro Technologies has grown into a premier security and fire alarm provider serving New Hampshire and the surrounding communities. Hear our story directly from the team.
Meet Steve
Founder Steve Lawrence shares why he started Pro Technologies, what makes our approach different, and why "you're a name, not an account number" is more than a tagline.
Pro Technologies - Meet Steve
A quick look at who we are, who we serve, and what "A Different Kind of Alarm Company" really means.
Our History
Two decades of protecting New Hampshire homes and businesses. How we started in Hooksett and grew across northern New England.
Real Moments, Real Systems
Sometimes security is serious. Sometimes it's a song playing through the intercom or a dog deciding the deck is dry enough now. Here are a few stories from the field. The kind of things our customers actually deal with.
The Musical Intercom
What happens when an intercom system gets a little personality. A short, fun look at how the right hardware can do more than just beep.
Dogs in the Rain
Caught on camera: a perfectly relatable standoff between a dog and a wet deck. The kind of moment a good camera system saves for you.
Package Delivery
A small slice of porch life. Cameras don't just deter porch piracy. they also keep a record of every delivery that hits the doorstep.
More Coming Soon
We're always filming new project walk-throughs and customer stories. Subscribe on YouTube to catch them first.
Professional Enough for Government Work.
Personal Enough to Answer on Weekends.
Some customers need a smart home system. Others need code-compliant fire protection or security for sensitive facilities. Either way, the expectation is the same: the system works, and the company stands behind it.
A+ BBB Rating
Accredited with the Better Business Bureau since our founding and we've maintained it every year.
CJIS Certified
FBI-standard Criminal Justice Information Services compliance. Required for law enforcement and government facilities.
Factory Trained
Trained directly by the manufacturers whose systems we install, service, and stand behind.
NH Fire Code Compliant
Fully versed in New Hampshire fire code requirements. Your system meets code on day one — and every inspection after.
What we can help with
If your system was professionally installed by us or someone else, we can likely help.
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Beeping or trouble alerts
Low battery, zone fault, AC power loss, communication trouble. We can often resolve these by phone first.
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System not arming or responding
Keypad lockout, panel error, or sensors not communicating.
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Camera issues
Camera offline, image quality problems, recorder not saving footage, app not connecting.
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Fire alarm service
Panel troubles, device failures, false activations, or annual inspection and testing.
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Access control issues
Card reader not working, door not releasing, credential changes, or lockout situations.
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Monitoring or app issues
Account changes, app setup on a new phone, adding or removing users, signal path problems.
Pre-Tested Before We Arrive
Before we install a single panel, every component is fully programmed and tested at our facility in Hooksett.
Most companies program access control panels on site. When a panel fails during installation, four doors go offline, and the customer waits a week for a replacement. We catch those failures at the bench, not in your building. Eight panels wired up, powered, and tested before we ever load the van. That is not standard practice in this industry. It is how we operate.
Exact Appointment Times Matter
We make real appointment times.
One of the details that sets Pro Technologies apart is simple but important.
Not “sometime this afternoon.”
Not “between 12 and 4.”
A real time, with the expectation that we show up when we said we would. That applies to service too, not just new installations.
A Different Kind of Alarm Company
The alarm industry counts on confused customers. We'd rather have informed ones.
No long-term contracts
Our monitoring is month-to-month. You can modify, pause, or cancel without penalty. We keep your business by doing good work, not by locking you into a piece of paper.
You own your equipment
Everything we install belongs to you from day one. No leasing. No financing arrangement that ties you to a service plan. If you ever switch providers, the hardware goes with you.
Designed for your layout, not a package
We do not apply national templates to individual homes. We walk your property and build a system around your specific entry points, routines, pets, and priorities. We design accordingly.
Detailed proposals, not vague quotes
Every proposal we write includes specific equipment, photos of each product, and a line item for every protected point listed by name and location. Most companies say "5 door contacts." We list which five doors, and why.
Pre-configured before we arrive
Your system is programmed and tested in our shop before installation day. That is not standard practice in this industry. It means cleaner installs, fewer on-site surprises, and a system that works correctly from the start.
The same local team throughout
You are not handed off to a call center after the install. When you call Pro Technologies, you reach someone who knows your system, knows your address, and can actually help. We have customers who have been with us for over a decade for this reason.
Let's talk about what your system should actually do.
Whether you need fire monitoring for a commercial building, video verification for a growing business, or 24/7 oversight for your home, we'll walk you through the options and design something that fits. No pressure. No contracts. Just a real conversation with our local team.
Serving commercial clients across New Hampshire since 2005. Manchester, Nashua, Hooksett, Concord, Bedford, Portsmouth, and beyond.